ConnectWise Manage Unavailable – Resolved

Closed


By Secura on 3rd May, 2019.

We are aware that our ConnectWise Manage system is unavailable. If you have a support issue please call the service desk on 020 7183 2540 (option 2).

Issue

We are currently experiencing issues with our ConnectWise Manage service desk. Customers are getting 404 not found errors when browsing to https://eu.myconnectwise.net/secura and email to servicedesk@secura.cloud is not currently being processed.

Resolution

Please note that this issue is now resolved

How would this have affected me?

If you have raised a ticket to the service desk today via email then it may be we have not seen or responded to this yet – we will get back to you as soon as possible. Secura apologises for any inconvenience caused.




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