Issues with our main number – 0207 183 2540

Closed

By Secura on Tuesday, September, 14th, 2021 in Service Desk.

Good Evening, It has been brought to our attention as of 17:13 that our phone number as above was failing to connect. We are currently investigating and will hopefully resolve as soon as possible. In the meantime please raise any priority 1 incidents to the service desk as per usual. Update – 14/09/21 19:00 Whilst […]

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Issues with sec-ven-c-hv10.isl.securacloud.com

Closed

By Secura on Monday, August, 9th, 2021 in VEN1.

Good Morning, Unfortunately at 04:14 this morning we were alerted to the following host in our VEN datacentre becoming unresponsive; sec-ven-c-hv10.isl.securacloud.com We are working with VMWare to try and recover the host without impacting customer virtual machines which are still currently operating without incident however should we have to reboot the host then these virtual […]

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PDU Issue in NGD

Closed

By Secura on Tuesday, July, 20th, 2021 in NGD1.

We experience a temporary loss of one of the power feeds in our NGD facility which was resolved at 11:44

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Secura Status Updates