Network Connectivity Issue

Closed

By Secura on Tuesday, March, 23rd, 2021 in Network.

We are aware of an issue affecting connectivity to our networks which occurred between 11:15 and 11:40.

This issue occurred in the Upstream LINX provider affecting multiple providers.

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Network degraded between VEN and ISL datacentres

Closed

By Secura on Wednesday, March, 17th, 2021 in Network.

Good Morning, We have this morning noted that there has been a network circuit failure starting around 09:36 between our VEN and ISL datacentres. This caused the networks to failover to a secondary line which will have caused a brief network outage whilst the connection was re-routed. We are currently investigating root cause and will […]

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Core Network – VEN Router Incident

Closed

By Secura on Monday, March, 1st, 2021 in Network.

We are aware of an issue affecting one of the routers in our VEN facility. Customers may have noticed a short period of packet loss/reconnections but the network has automatically rerouted.

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Core Network Incident

Closed

By Secura on Friday, January, 29th, 2021 in Network.

Incident As of 11:12am today 29/01/2021 We experienced an issue on one of our core routers and all traffic is now taking an alternative route on our network. Resolution We are currently investigating the root cause and will implement a fix at the earliest available opportunity.  Customer Impact We are currently running in an ‘at risk’ period until we […]

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Secura Status Updates