Network Issues

Closed


By Secura on 5th July, 2019.

We are currently investigating potential network issues affecting clients on our platform.

Secura clients are currently reporting WAN networking issues on our platform. We are currently investigating these reports and will provide further updates as they become available.

Update: 05/07/2019 11:29

We have isolated the affected traffic and updated our routing to avoid the suspected connection. We are working with the provider to confirm the nature of the issue, in the meantime customers connectivity should be restored.

Update: 15/07 2019 14:34

After working with the provider we were unable to identify a cause of the fault. We have therefore decided to leave this provider offline to ensure stability of the network. We will be removing the disable configurations as part of our standard network changes.


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