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Welcome to Node4's service status page detailing information about our incidents and planned maintenance work. Please click the subscribe button at the top-right of this feed to receive updates on our incidents and planned maintenance. For information on Data Centre Access and COVID-19 measures, please refer to the document below: https://info.node4.co.uk/hubfs/Node4%20Coronavirus%20UK%20BC%20Plan_FINAL_Jan%202021.pdf

Node4 Systems




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Operational

Scheduled Maintenance

Scheduled Maintenance - NetApp ONTAP Upgrade Edinburgh - CHG00129112Planned Maintenance

Schedule

April 23, 2024 6:00AM - 9:00AM BST
April 23, 2024 5:00AM - 8:00AM UTC

Components

Cloud

Services

N4Cloud Edinburgh

Description

On 23rd April, Node4 engineers will be performing an upgrade on the Edinburgh storage platform. Impact: At Risk 06:00 23/04/2024 - 09:00 23/04/2024 Whilst the system is highly available and resilient, please note that Navision services will need to be restarted within the change window. Support & Feedback Disruption is expected to be minimum, but as with any change there is always an element of risk hence us working within the pre-determined and scheduled maintenance window. Our engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit https://gethelp.node4.co.uk Kind regards, Node4 Change Management
Scheduled Maintenance - Secura Cloud Maintenance - CHG00128869Planned Maintenance

Schedule

April 25, 2024 10:00AM - 5:00PM BST
April 25, 2024 9:00AM - 4:00PM UTC

Components

Cloud

Services

N4Secura VPC (ISL1 - Slough), N4Secura VPC (ISL2 - Slough), N4Secura VPC (VEN1 - Enfield), N4Secura VPC (NGD1 - Newport), N4Secura VPC (NNH1 - Northampton)

Description

From 10am on the 25th April Node4 engineers will be performing essential maintenance to the Secura Cloud platform. Impact: 10:00 25/04/2024 - 17:00 25/04/24 Please note, backups will be suspended for the duration of the maintenance window. We recommend no changes are made during the maintenance window so that in the event of the need to restore from a backup, the data will be available. Support & Feedback Disruption is expected to be minimum, but as with any change there is always an element of risk hence us working within the pre-determined and scheduled maintenance window. Our engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit https://gethelp.node4.co.uk Kind regards, Node4 Change Management