By Secura on Monday, August, 9th, 2021 in VEN1.
Good Morning, Unfortunately at 04:14 this morning we were alerted to the following host in our VEN datacentre becoming unresponsive; sec-ven-c-hv10.isl.securacloud.com We are working with VMWare to try and recover the host without impacting customer virtual machines which are still currently operating without incident however should we have to reboot the host then these virtual […]
Details …By Secura on Tuesday, July, 20th, 2021 in NGD1.
We experience a temporary loss of one of the power feeds in our NGD facility which was resolved at 11:44
Details …By Secura on Monday, June, 7th, 2021 in VPC.
We are troubleshooting an issue with our VPC platform requiring a restart of some cells.
Details …By Secura on Thursday, April, 29th, 2021 in Uncategorised.
Incident Reference #348316 Incident Start Time 06/05/2021 00:00 Incident End Time 06/05/2021 04:00 LINX are going to be upgrading the ISL capacity from 2x40G to 3x40G. During the maintenance, the metro2-thw-lon2 (Telehouse West Docklands) line is ‘at risk’ but it is not expected to impact members. Update 06/05/2021 – 0910am This maintenance has been completed […]
Details …By Secura on Tuesday, March, 23rd, 2021 in Network.
We are aware of an issue affecting connectivity to our networks which occurred between 11:15 and 11:40.
This issue occurred in the Upstream LINX provider affecting multiple providers.
Details …