By Secura on Friday, May, 3rd, 2019 in Service Desk.
We are aware that our ConnectWise Manage system is unavailable. If you have a support issue please call the service desk on 020 7183 2540 (option 2).
Details …By Secura on Monday, April, 8th, 2019 in Service Desk.
Issue We have noticed this morning that any tickets sent in since this morning to the ConnectWise service desk via email are not being raised. There appears to be an issue between ConnectWise and Office 365 which is currently being investigated. Resolution Please note that this issue is now resolved. The resolution was to reset […]
Details …By Dan Miller on Sunday, February, 17th, 2019 in Storage , VPC.
We observed sporadic I/O performance spikes to customer virtual machines in our VEN1 VPC site. The issue has been isolated as a fault within one of the Storage array components connectivity which is being replaced.
Details …By Dan Miller on Wednesday, February, 13th, 2019 in Network.
We are performing firmware upgrades to our Enfield core access switch
Details …By Dan Miller on Wednesday, February, 13th, 2019 in VPC.
We are upgrading vSphere in our ISL1/VEN1 sites
Details …