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Planned Maintenance In Progress
Welcome to Node4's service status page detailing information about our incidents and planned maintenance work. Please click the subscribe button at the top-right of this feed to receive updates on our incidents and planned maintenance. For information on Data Centre Access and COVID-19 measures, please refer to the document below: https://info.node4.co.uk/hubfs/Node4%20Coronavirus%20UK%20BC%20Plan_FINAL_Jan%202021.pdf

Description

On 1st May 2024 Node4 engineers will be performing scheduled maintenance on the N4Cloud Portal (portal.n4cloud.co.uk) in the Northampton Data Centre. No downtime is expected however service is considered 'at risk' for the duration of the maintenance window. Impact 09:30 on 01/05/2024 - 12:00 02/05/2024 Support & Feedback No downtime is expected and our assessment of the change is low risk, disruption is expected to be minimum, but as with any change there is always an element of risk hence us working within the pre-determined and scheduled maintenance window. Our engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit gethelp.node4.co.uk. Kind regards, Node4 Change Management

Components

Cloud

Services

N4Cloud Northampton, N4Cloud Portal

Schedule

May 1, 2024 9:30AM - May 2, 2024 12:00PM BST
May 1, 2024 8:30AM - May 2, 2024 11:00AM UTC



May 1, 2024 9:30AM BST
May 1, 2024 8:30AM UTC
[Update] Scheduled Maintenance - N4Cloud Portal - Northampton - CHG00130257 is starting.

Node4 Systems




Operational

Connectivity




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Operational

Cloud




Planned Maintenance

Collaboration




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Colocation




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3rd Party




Operational

Scheduled Maintenance

Schedule

May 6, 2024 9:30AM - 5:00PM BST
May 6, 2024 8:30AM - 4:00PM UTC

Components

Cloud

Services

N4Cloud Leeds, N4Cloud Portal

Description

On 6th May 2024 Node4 engineers will be performing scheduled maintenance on the N4Cloud Portal (portal.n4cloud.co.uk) in the Wakefield Data Centre. No downtime is expected however service is considered 'at risk' for the duration of the maintenance window. Impact 09:30 on 06/05/2024 - 17:00 06/05/2024 Support & Feedback No downtime is expected and our assessment of the change is low risk, disruption is expected to be minimum, but as with any change there is always an element of risk hence us working within the pre-determined and scheduled maintenance window. Our engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit gethelp.node4.co.uk. Kind regards, Node4 Change Management